399bear Withdrawal & KYC Guide

Read this guide once and you will know exactly how to complete KYC verification, request a 399bear withdraw, understand the limits, and get your money into bKash or Nagad within minutes — without any delays.

Contents
  1. Withdrawal Limits & Timing
  2. Payment Methods
  3. KYC Verification
  4. How to Complete KYC
  5. How to Request a Withdrawal
  6. Your First Withdrawal
  7. Why Withdrawals Get Rejected
  8. Common Questions

Withdrawal Limits & Timing

399bear processes withdrawals around the clock. Once your request is approved, the money reaches your mobile wallet in about 23 minutes on average. Here are the key numbers to keep in mind.

Minimum Withdrawal
৳1,200
per request
Daily Limit
৳1,80,000
VIP 1 (default)
Processing Time
~23 min
after approval

The ৳1,80,000 daily limit applies to VIP 1 accounts. Higher VIP tiers unlock larger daily limits — up to ৳11,00,000 at VIP 6. If you need to move larger amounts, check the VIP & Bonus page for monthly turnover requirements.

First-time withdrawal note: Your very first 399bear withdraw request goes through an extra security review. Allow up to 2 hours for the first payout. All subsequent withdrawals follow the standard 23-minute timeline.

Payment Methods for Withdrawals

You can receive funds through any of the payment channels listed below. The same method you used to deposit is usually the fastest option for withdrawal.

    Method Min. Withdrawal Processing Time Fee
    bKash ৳1,200 ~23 minutes Free
    Nagad ৳1,200 ~23 minutes Free
    Rocket ৳1,200 ~23 minutes Free
    Upay ৳1,200 ~23 minutes Free
    Bank Transfer ৳1,200 ~23 minutes Free

All five channels process withdrawals without hidden charges. The wallet number or bank account must be registered in the same name as your 399bear account — a mismatch is one of the most common reasons payouts get delayed.

399bear withdrawal and KYC verification process showing mobile wallet payment confirmation screen

KYC Verification — What It Is and Why It Matters

KYC (Know Your Customer) is a one-time identity check that 399bear requires before you can make your first withdrawal. It protects both you and the platform from fraud and ensures payouts go to the correct person.

You only need to complete KYC once. After it is approved, all future withdrawals are processed automatically without any extra document submission.

Accepted Identity Documents

National ID Card (NID) Both sides required. The name on the NID must exactly match your 399bear account name.
Passport Photo page and personal details page. Must be valid (not expired).
Driving Licence Front and back. Issued by BRTA and must display your photo and date of birth.

Photo Requirements

  • Image must be clear, in colour, and not blurry or cropped.
  • All four corners of the document must be visible in the frame.
  • No glare or flash reflections covering text or the photo area.
  • File format: JPG, PNG, or PDF. Maximum file size: 10 MB per image.
  • Do not edit, filter, or alter the image in any way.

Your Privacy

399bear stores all KYC documents on encrypted servers. The data is used only for identity verification and fraud prevention — it is never shared with third parties for marketing. See the Privacy Policy for full details.

How to Complete KYC in Four Steps

  1. 1

    Log in and open Account Settings

    Go to 399bear Login, enter your credentials, and tap your profile icon in the top-right corner. Select "Verification" or "KYC" from the account menu.

  2. 2

    Choose your document type

    Pick one from: National ID Card, Passport, or Driving Licence. Have the physical document or a high-quality digital scan ready before you proceed.

  3. 3

    Upload clear photos of both sides

    Use the upload buttons to attach front and back images. Check that all text is legible and no corners are cut off. Submit when you are satisfied with the image quality.

  4. 4

    Wait for the review result — up to 6 hours

    The 399bear team reviews documents within 6 hours. You will receive an in-app notification and email when verification is approved. If anything is unclear, support will contact you via live chat.

How to Request a 399bear Withdrawal

Once KYC is verified, requesting a payout takes about two minutes from start to finish.

  1. 1

    Log in to your 399bear account

    Open the site on your browser or the 399bear App (Android v2.4.5). Enter your username and password at 399bear Login.

  2. 2

    Navigate to the Cashier and select Withdraw

    Find the "Cashier" or "Wallet" section in your account dashboard. Tap the "Withdraw" tab — it is separate from the Deposit tab.

  3. 3

    Select your payment channel

    Choose bKash, Nagad, Rocket, Upay, or Bank Transfer. Enter the wallet number or bank account details. Double-check the number — it must match the name on your account.

  4. 4

    Enter the withdrawal amount

    Type in the amount you want to cash out. Minimum is ৳1,200. The form will show your available balance and remaining daily limit in real time.

  5. 5

    Confirm and wait for approval

    Tap "Submit". You will see a confirmation screen with a reference number. The payout arrives in your wallet within approximately 23 minutes once processing is complete.

What to Expect on Your First Withdrawal

Your first 399bear withdraw goes through a more thorough review. This is a standard fraud-prevention step and applies to every new account on the platform.

  • Allow up to 2 hours for the first withdrawal to reach your wallet.
  • KYC must be fully approved before this request will be processed — submit your documents early.
  • The name on your payment account (bKash, Nagad, etc.) must match your 399bear profile name exactly.
  • Any active bonus funds require a wagering requirement of 7× before they convert to withdrawable cash. Check your bonus balance in the account dashboard.

Tip: Complete your KYC as soon as you register — before you even make your first deposit. This way, there is no waiting period when you are ready to withdraw your winnings.

Why Withdrawals Get Rejected — and How to Fix Them

Most rejected withdrawals come down to a few predictable causes. Here is what to watch for and what to do about each one.

Name mismatch: Your bKash or Nagad number is registered to a different name than your 399bear account. Contact live chat to update your account name, or switch to a wallet that matches.

KYC not verified: You cannot withdraw until your identity documents are approved. Submit them through Account Settings and allow up to 6 hours for the review.

Active bonus wagering not met: If you claimed a bonus, the 7× wagering requirement must be completed before bonus funds become withdrawable. Check progress in your Bonus section.

Amount below minimum: Requests under ৳1,200 are automatically declined. Accumulate more balance before submitting, or combine smaller amounts into one request.

Daily limit exceeded: VIP 1 accounts have a ৳1,80,000 daily cap. If you have already hit that today, your next request will be queued for the following day. VIP upgrades increase this limit significantly.

For any other issue — including technical errors or stuck transactions — the 399bear live chat team is available 24/7. Provide your withdrawal reference number for the fastest resolution.

Common Questions About 399bear Withdrawals

Jump to

How long does a 399bear withdrawal actually take?
Standard withdrawals are processed in approximately 23 minutes after approval. Your first-ever withdrawal can take up to 2 hours due to the initial security review. Payments go to bKash, Nagad, Rocket, Upay, and Bank Transfer — all at the same speed.
When exactly do I need to submit KYC documents?
KYC is required before your first withdrawal — not before depositing or playing. That said, submitting documents as soon as you open your account is the smart move. The review takes up to 6 hours, and you do not want to wait when you are ready to cash out.
What is the minimum withdrawal amount at 399bear?
The minimum withdrawal is ৳1,200 per request. There is no maximum per single request beyond the daily cap of ৳1,80,000 for VIP 1 accounts. Higher VIP tiers have higher daily limits.
Does 399bear charge any fee on withdrawals?
No. All withdrawals through bKash, Nagad, Rocket, Upay, and Bank Transfer are processed free of charge. The amount you request is the amount that arrives in your wallet. Your own mobile operator may apply standard network charges outside of 399bear's control.
Can I cancel a withdrawal request after I submit it?
Requests can be cancelled while they are still in "Pending" status. Once a request moves to "Processing", it can no longer be reversed. Contact live chat immediately if you need to cancel a pending request — 24/7 support is available.
Can I withdraw to a different payment method than the one I deposited with?
Yes, as long as the payment account is registered in the same name as your 399bear profile. You can receive funds via any of the five supported channels regardless of your deposit method. If in doubt, confirm with live chat before submitting.
My withdrawal has been pending for over an hour — what should I do?
First, check that your KYC is fully approved and your wallet number matches your account name. If both are correct and the status is still "Pending" after one hour, contact 399bear live chat and share your withdrawal reference number. The support team will investigate and update you within minutes.

Ready to Cash Out Your Winnings?

Create a free account, complete KYC, and your first withdrawal will be ready to go. The whole setup takes less than ten minutes.

Already have an account? Download the App for one-tap withdrawals on mobile.

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